Connected is now part of

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End-to-end product development

Delighting customers and driving business impact by building better products

We work with our global clients to discover and deliver products at speed and scale.

As a product development services firm, we champion cross-disciplinary collaboration through our unified Product-Thinking approach from early product discovery through to the tireless sprints of product delivery. Rather than serving simply as an external expert, we work intimately within our client partners’ teams to create systems of success that empower organizations to build better products for the long term.

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We’re Specialists from End to End

Our expertise stretches across the full horizon of product development. Our engagements range from blue-sky innovation efforts to building new products and features to evolving existing products. No matter the engagement we design for customer needs, desires, and jobs to be done, and commercial success throughout.

We Build with the Best

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Unified by Product Impact

Our team’s relentless pursuit of product impact guides our Product-Thinking approach, ensuring that every client engagement is designed to help them build products that delight customers and drive business impact.

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A Hub for the Product Development Community

Bringing together internal experts, client partners, and experienced product leaders, our events are a hub for the product development community to come together, exchange ideas, and elevate each others’ efforts.

Thought Leaders Dedicated to Teaching and Learning

Our best-in-class practitioners continuously share the theory and application of the Product-Thinking approach through product-focussed thought leadership content. 

Blog Posts

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Product Thinkers on a Mission to Build Better Products

Our mission to build better products is built into the DNA of the company and instilled in every Connector. We focus on both the why and how of product development. We apply our Product-Thinking approach to build products that delight customers and drive business impact.