Wed Apr 14
Our Product Thinking Playbook is our best-in-class project-planning tool for building better products. In this piece our Lead Design Researcher Katie Hill walks through a recent project she worked on and how she pivoted our Research Planning tactic card to work effectively in a remote setting.
Wed Oct 7
Where in-person interactions have a millennia of human history behind them, the rules for fully remote communities are still in their infancy. So a team of our talented Product Thinkers, headed up by Katie Hill and Kama Kaczmarczyk, have put together a guide for those looking to build rapport with clients, teammates, and interviewees.
Tue Sep 1
Grocery shopping has undergone an identity shift in the past six months, as the world awakened to the hard work of its employees, the fragility of supply chains, and the importance of the Shopper experience. With this in mind, Connected put together a best-in-class product team composed of a Product Manager, Amy Weinrieb; a Product Designer, Hala Khoursheed; and a Software Engineer, Eren Livingstone; to create a series of product concepts designed to add joy to the experience of grocery shopping.
Tue Aug 25
Senior Product Designer, Tim Bettridge, takes us through a project by Connected Labs — our dedicated R&D function — that explores how we can make grocery shopping faster and easier and safer in the COVID-19 era.
Tue Jun 30
What do clinical researchers and PMs have in common? They both experiment on people. So, what does that mean for the ethics of product management?
Thu Jun 11
“We’re interested in your personal experiences and subjective opinions. You’re the expert on your experiences.” It’s a sentence every researcher has used, and one that has extra importance when interviewing industry experts. Katie Hill, Design Researcher, dives into the tactics she employed on a recent project to make her expert interviews as impactful as possible.
Tue Apr 28
Money is universal. However, how people manage, understand, and use it varies from person to person, and from community to community. For a recent Financial Services project, Connected’s research team engaged with our trusted partner GRIT to ensure that we could guarantee a truly representative cross-section of Canadians for our user research and an end goal of a more impactful product.