Mon Jan 10
The White-Glove Client Experience: Why CX Is Key to Building Better Products
In the pursuit of delivering value to clients, why is prioritizing client experience key to building better products and business outcomes.
Blog
Wed Aug 25
Product Thinking Quick Hits: Explaining Hunch Maturity
A short read on a big concept. Written by our Content Strategy Manager, Dominic Smith, this article explains the power of hunches and why they’re so foundational to the product development process.
Wed Jun 30
The Product Thinker’s Toolkit: Hypothesis-Driven Validation
A Product Thinker’s toolkit needs to be robust, filled with frameworks one can pull from at the right moment to unlock product impact. Here we walk you through the seven steps of a Connected favourite: Hypothesis-Driven Validation. On numerous discovery and delivery engagements we’ve seen this versatile framework help product teams build better products and avoid building bad ones. Click to learn more.
Wed Jun 16
How to Onboard and Grow a Team During a Rapidly Evolving Project
As teams move through the product development process they often stumble across the major challenge of onboarding new team members effectively and maintaining momentum. In this excerpt from our latest white paper Creating an Effective Product Delivery Team, we share how the Product Thinking approach solves for this challenge.
Wed May 26
Does Product Thinking Work in Large Organizations?
Does Product Thinking work in large organizations? We know it does. Working with our client partners we’ve seen empowered teams within large organizations work with the speed and agility of a startup. Our best-in-class Product Manager Ivana Ciric explains how.
Wed Mar 31
Why Storytelling in Product Development Matters
Storytelling is an incredibly powerful tool for Product Thinkers, but it is often overlooked. In this piece Corrina Wang advocates for why it’s so important and provides a guide for how to elevate your own storytelling.
Thu Nov 12
The Four Main Challenges Facing In-House Innovation
New product development is hard, which is why so many companies have turned to specialized innovation programs tasked with building the next disruptive product. However, something isn’t working. There’s a lack of truly impactful products emerging and we wanted to explore why. In this teaser piece for our upcoming report on in-house innovation, Ramiz Khan gives an overview of the four main challenges facing in-house innovation today.